At PlayIQ, we are committed to delivering your pickleball gear as quickly and efficiently as possible.
1. Shipping Coverage
- We currently ship to all major cities and towns across India.
- For remote or less accessible locations, delivery times may be extended.
2. Delivery Timeline
- Orders are typically processed within 1-2 business days.
- Standard delivery takes 3-7 business days, depending on the delivery location.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the destination and weight of your order.
- Free shipping may be offered on select items or promotional periods.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment.
5. Delays and Exceptions
- While we aim for timely delivery, delays may occur due to weather, logistics issues, or public holidays.
- PlayIQ is not liable for delays caused by third-party courier partners.
6. Undeliverable Packages
- In case the delivery is unsuccessful after multiple attempts, the order may be returned to us.
- Additional charges may apply for reshipping.
7. Contact Us
For shipping-related queries, please reach out to us at support@playiq.in.